- Web SMSSend your SMS online. Just log on and start sending.
- SMS APIDeveloper-friendly APIs and a 100% reliable SMS gateway
- Email SMSUse our Email SMS service as your messaging gateway
- Outlook SMSSend and receive text messages via Microsoft Office Outlook.
SMS in your industry
MessageMedia's clients include US organisations across every industry - we understand your unique needs. To find out how we can help you reach your business goals, contact us.
SLASH AGENCY FEES WITH EFFECTIVE WORKFORCE ROSTERS
For organizations that schedule their full or part-time staff on shifts or rosters, the ability to promptly refill absentee shifts is critical. When you add the complication of casual workers, roster issues multiply.
Benefits of SMS for workforce rosters
The benefits of an effective roster communication process are many and include
- Improved staff attendance rates;
- Lower costs through reduced agency needs;
- Higher staff engagement; and
- Enhanced customer service.
An efficient and cost effective roster communication method is short message service (SMS) or text message. As a communication tool SMS is immediate, non-intrusive and interactive. It offers organizations many benefits.
SMS shift notifications and reminders can be used to:
- Fill absentee shifts;
- Cover busy periods and holidays; and
- Manage last minute changes or emergencies.
SMS delivers results
SMS can deliver massive ROI for filling absentee shifts - our customers have experienced a 30% higher first time strike rate for SMS compared to traditional phone calls. The flow on effect from this is that agency use drops, delivering potential savings of thousands of dollars.
SMS simplifies the communication processes, and is a highly effective way to contact staff, who can quickly and easily respond to a text message, because regardless of what they are doing, they are likely to have their mobile phone nearby.
SMS will save you time and money on phone calls and the reduced phone noise will have a positive impact on other departments. It also allows two-way correspondence to be documented and tracked.
SMS can be automated into your business systems, saving you even more.
Choose the right SMS provider
Ensure the service provider you select can deliver the best result for your needs. If you are looking to distribute shift notifications and reminders, 100% gateway uptime is imperative because all sent messages must be delivered, and delivered quickly, for a successful result. An SMS program is useless if the messages are not getting through when you send them.
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Telstra Business Awards
Innovation Award, Finalist